Login to http://webcash.com.my/support or visit Webcash website and click "SUPPORT" link.
At http://webcash.com.my/support click "REGISTER" to register for support.
Your support ID is your E-MAIL, same email you registered during support registration above.
Read through related FAQ / Knowledgebase Articles
If the FAQ / Knowledgebase Articles does not resolve your problem, please submit a complaint or query ticket.
STEP 1 : Log-in into WEBCASH® Support.
STEP 2 : Click on "Submit a Ticket" option.
STEP 3 : Select "Department" - related issue.
STEP 1 : When error message appear on screen - press PRINTSCREEN keyboard button.
STEP 2 : Open Ms Word or Ms Excel new document.
STEP 3 : Press "Ctrl+V" to paste.
STEP 4 : Save the new document and upload this document to your ticket.
STEP 1 : You will receive email each time our support staff response to your query.
STEP 2 : Please DO NOT REPLY to that email.
STEP 3 : To response, Log-in to WEBCASH® support.
STEP 4 : Choose option "View Tickets", locate your "Ticket ID" and type in your response.
STEP 5 : There will be a response and follow-up from our support staff.