gift&cash Terms & Conditions


General

  • Webcash gift&cash are issued by Webonline Dot Com Sdn Bhd (Webcash). When you purchase, receive or redeem a Webcash gift&cash, you have agreed to Webcash gift&cash terms and conditions.

Purchasing

  • Webcash gift&cash can be purchased with a minimum value of RM5.00 and have a maximum value of RM200.00.
  • Webcash gift&cash can be purchased with a maximum number of 3 Webcash gift&cash per purchase.

Redemption

  • Webcash gift&cash can only be redeemed by a Webcash account holder. Non Webcash account holders are required to register and activate their Webcash account before redeeming the Webcash gift&cash.
  • Purchasers are not allowed to redeem Webcash gift&cash into their own Webcash account.
  • Webcash gift&cash value will be credited to recipient’s Webcash account upon successful redemption.

Security

  • A system generated Pin is emailed to the gift&cash recipient and sender by Webcash.
  • gift&cash Pin is required in order to open the Webcash gift&cash (pdf document).

Dispute

  • For dispute cases you may contact or email Webcash customer care. Webcash investigates the case and will advise you of the result within ten (10) working days.

Fraud

  • If Webcash gift&cash is fraudulently acquired, purchased, redeemed and/or used to make purchases on Webcash merchants or any of associated websites, Webcash has the right to suspend the user’s Webcash account and take appropriate action, including cancelling the Webcash gift&cash.

Risk of loss

  • The risk of loss for Webcash gift&cash passes to the purchaser upon our electronic transmission to the purchaser. Webcash is not responsible if a Webcash gift&cash Pin and/or Code is lost, stolen, destroyed or used without your permission.

Limitation

  • Webcash gift&cash cannot be exchanged for cash, reloaded, resold, transferred for value, or applied to any other account than Webcash.
  • Each Webcash gift&cash can only be redeemed once.
  • Webcash gift&cash is valid for 30 days from the purchase date.
  • Unredeemed Webcash gift&cash will be cancelled on the expiry date.
  • Expired and unredeemed Webcash gift&cash will be refunded to the purchaser’s Webcash account automatically after deducting RM5.00 (excluding 6% GST) as processing fee.
Webcash reserves the right to amend the terms and conditions of Webcash gift&cash at any time and to take appropriate action, including the cancellation of the Webcash gift&cash, if, in its discretion, it deems such action necessary.

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